Return Policy
Effective Date: Jan 2025
legacyspiritsstore.com is committed to ensuring your complete satisfaction with your purchase. If you are not satisfied with your order, we offer a comprehensive refunds and returns policy.
Return Eligibility:
- Condition: Items must be returned in their original condition, unworn, and with all original tags and packaging intact.
- Time Frame: Returns must be initiated within 30 days of the delivery date.
- Non-Returnable Items: Custom-made items, engraved pieces, and final sale items cannot be returned or exchanged.
-
Return Process:
- Initiate a Return: Contact our customer service team at +1 (318) 565-1195 sales@legacyspiritsstore.com to initiate a return and receive a Return Authorization Number (RAN).
- Pack the Item: Securely pack the item in its original packaging, including the receipt or proof of purchase.
- Ship the Item: Ship the item to the address provided by our customer service team. Customers are responsible for return shipping costs.
-
Refunds:
- Processing Time: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund within 7 business days.
- Refund Method: Approved refunds will be processed to the original method of payment within 10 business days.
- Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at +1 (318) 565-1195 sales@legacyspiritsstore.com.
Contact Us: If you have any questions about our refunds and returns policy, please contact us at:
Foley Liquors: 9475 US-90 Suite 110, Daphne, AL 36526, United States
-
Email: sales@legacyspiritsstore.com
-
Phone: 1-318-565-1195